Privacy Policy
Effective Date: 1st January 2026
At I Was There! Live™, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit our website, make a purchase, or interact with us.
1Who We Are
I Was There! Live™ is a trading style of I WAS THERE LIVE EVENTS Ltd, a company registered in the UK. Our website address is: https://iwastherelive.co.uk.
If you have any questions about this policy, you can contact us at:
📧 Email: info@iwastherelive.co.uk
📧 Email: info@iwastherelive.co.uk
2What Information We Collect
When you interact with I Was There! Live™, we may collect the following personal information:
a) Information You Provide to Us:
• When making a purchase: Your name, email address, shipping & billing address, phone number, and payment details. When creating an account: Your name, email address, and password.
• When contacting us: Any information you provide in emails or messages.
b) Information We Collect Automatically:
• Browsing data: IP address, device type, browser type, and pages visited.
• Cookies & tracking technologies: To enhance your shopping experience and provide relevant content.
a) Information You Provide to Us:
• When making a purchase: Your name, email address, shipping & billing address, phone number, and payment details. When creating an account: Your name, email address, and password.
• When contacting us: Any information you provide in emails or messages.
b) Information We Collect Automatically:
• Browsing data: IP address, device type, browser type, and pages visited.
• Cookies & tracking technologies: To enhance your shopping experience and provide relevant content.
3How We Use Your Information
✅ Process and fulfil your orders.
✅ Provide customer support and respond to your enquiries.
✅ Send order confirmations, shipping updates, and promotional offers (if you opt-in).
✅ Improve our website, products, and services.
✅ Prevent fraud and comply with legal obligations.
✅ Provide customer support and respond to your enquiries.
✅ Send order confirmations, shipping updates, and promotional offers (if you opt-in).
✅ Improve our website, products, and services.
✅ Prevent fraud and comply with legal obligations.
4Payment Security
We use secure payment processors such as Stripe, Apple Pay and PayPal, ensuring your financial information is encrypted and never stored by us.
5Sharing Your Information
We do not sell or trade your personal data. However, we may share information with:
• Trusted third-party service providers (e.g. payment processors, couriers) to process your order.
• Legal authorities if required to comply with laws or prevent fraud.
• Trusted third-party service providers (e.g. payment processors, couriers) to process your order.
• Legal authorities if required to comply with laws or prevent fraud.
6Cookies & Tracking Technologies
Cookies help us improve your shopping experience by:
🍪 Remembering your preferences and login details.
🍪 Tracking website performance and user behaviour.
🍪 Showing relevant ads based on your interests.
You can manage or disable cookies through your browser settings.
🍪 Remembering your preferences and login details.
🍪 Tracking website performance and user behaviour.
🍪 Showing relevant ads based on your interests.
You can manage or disable cookies through your browser settings.
7Your Rights & Choices
You have the right to:
✔️ Request access to the personal data we hold about you.
✔️ Request corrections or deletion of your data.
✔️ Opt-out of marketing emails at any time (unsubscribe link in emails).
✔️ Disable cookies through your browser settings.
To exercise any of these rights, email us at info@iwastherelive.co.uk.
✔️ Request access to the personal data we hold about you.
✔️ Request corrections or deletion of your data.
✔️ Opt-out of marketing emails at any time (unsubscribe link in emails).
✔️ Disable cookies through your browser settings.
To exercise any of these rights, email us at info@iwastherelive.co.uk.
8How We Store & Protect Your Data
🔒 We implement industry-standard security measures to protect your information.
📅 We retain your data only as long as necessary for processing orders and legal compliance.
📅 We retain your data only as long as necessary for processing orders and legal compliance.
9Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10Contact Us
If you have any questions about our Privacy Policy, please contact us at:
📧 Email: info@iwastherelive.co.uk
📧 Email: info@iwastherelive.co.uk