Shipping Policy

At I WAS THERE! LIVE™, we’re committed to delivering your music and sports memorabilia safely and efficiently. Please review our shipping policy for details on processing, shipping, and delivery within the UK.
1Shipping Rates & Delivery Estimates

UK shipping is calculated at checkout based on the items in your basket and the parcel size required.

  • Large letters — £2.90: unframed A4 posters, S/M/L T-Shirts.
  • Small parcels — £3.76: mugs, framed A4 posters, unframed A3 posters, XL/XXL T-Shirts and combinations that fit within a small parcel.
  • Medium parcels — £5.70: framed A3 posters and A2 posters.
  • Free UK delivery on orders of £35 or more.

These rates are taken directly from Royal Mail and will be updated from time to time to reflect increases in their prices.

Orders are shipped via Royal Mail Tracked 48 or Parcelforce for larger orders.

2Dispatch & Delivery Times
• Dispatch Time: We aim to process and dispatch all orders within 2-3 working days of confirmation. During peak periods, processing may take up to 7 working days. (Working days: Monday to Friday, excluding UK public holidays.)

• UK Delivery: Once dispatched, orders typically arrive within 2–3 working days via Royal Mail. Please note that their 48-hour tracked service is a delivery aim, not a guarantee, as outlined in Royal Mail’s terms and conditions.
3Tracking Your Order
After dispatch, you’ll receive a tracking number via email from Royal Mail as it travels through their network. This will allow you to monitor your order’s progress via the Royal Mail website. Please check your junk folders for these messages.
4Shipping Policy Updates
We may update our shipping policy from time to time. Please check this page regularly for the latest information.
5Contact Us
For any questions or concerns about your order, feel free to contact us at info@iwastherelive.co.uk – we’re happy to help!